These Terms and Conditions (these “Terms”) govern your access to and use of (i) www.obieinsurance.com and any successor or affiliated website or subdomain thereof, including any content, functionality, or data shared or offered on or through www.obieinsurance.com (collectively, the “Site”), and (ii) all products and services shared, offered on or through the Site, including but not limited to our online insurance quote request, matching and procurement platform (known in the marketplace as [Obie]™) offered to landlords, real estate investors and other property owners and our online insurance policy information collection and verification platform (known in the marketplace as Policy Proof™) offered to property managers (all such product and services, collectively, the “Services”). As used in these Terms and the Additional Terms (as defined below), “Obie,” “we,” “us” or “our” refers to Creisoft, Inc. and Obie Insurance Services, LLC, collectively.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SITE OR SERVICES. By continuing to access or use the Site or Services, and/or by clicking to accept or agree to these Terms when this option is made available to you, you acknowledge that you have read and understand these Terms and agree to be bound by them. If you do not accept or understand all of these Terms, do not access or use the Site or Services and immediately cease your current access and use.
The Site and Services are offered and available to users who are 18 years of age or older and who reside in the United States. If you are agreeing to be bound by these Terms on behalf of your employer or another entity, you must have the full legal authority to bind your employer or such entity to these Terms. By using the Site or Services, you represent and warrant that you meet all of the foregoing eligibility requirements and that all information provided by you or by any Representative (as defined below) to or through the Site or Services is truthful, accurate and complete. If you do not meet all of these requirements (as applicable), you must not access or use the Site or Services.
Your use of the Site and Services is also subject to our Privacy Policy, Compensation Disclosure, Agreement to Engage in Electronic Transactions, and State Fraud Notices (collectively, the “Additional Terms”). By continuing to access or use the Site or Services, you acknowledge that you have read and understand the Additional Terms and agree to be bound by them as well. If you do not want to agree to the Additional Terms, you should immediately cease your current access and use of the Site and Services and should not provide any personal information to us or engage in any transactions with us.
Our Site is hosted in the United States and our Services are provided from the United States. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are a user accessing our Site from Europe, Asia or any other region with laws governing personal data collection, use, and disclosure that differ from United States laws, you are expressly and knowingly consenting to the transfer of your personal information to the United States and other jurisdictions as indicated above (where the laws governing the collection, use and disclosure of personal information may differ from the laws of your jurisdiction) and to our use of your personal data in accordance with our Privacy Policy.
PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
1. Conditions of Access and Use.
Obie is constantly changing and improving the Site and Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether. We reserve the right to withdraw, suspend, stop or change the Site and/or any of our Services in our sole discretion without notice and without liability. Your access to the Site and your use of our Services may be revoked by us at any time with or without cause and with or without notice, unless otherwise prohibited by applicable law.
Obie also reserves the right to limit the availability of the Site or Services to any person, organization, geographic area or jurisdiction, at any time and in its sole discretion.
You are responsible for (i) making all arrangements necessary for you to have access to the Site and (ii) ensuring that all employees, agents, representatives and other persons accessing the Site and Services on your behalf (and all other persons who access the Site and Services through your internet connection) (collectively, “Representatives”) are aware of these Terms and comply with them, and you agree that you will be responsible for and directly liable to us for any acts or omissions of your Representatives that would be a breach or violation of these Terms if you had performed such acts or omissions yourself.
To access the Site or certain of our Services, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site and our Services that all the information you provide on or through the Site or Services or otherwise to us is correct, current, and complete. You agree to promptly notify Obie of any changes in the information provided about yourself or your organization or any other material changes that could impact your use of the Site or Services. You agree that all information you provide to us is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you provide or choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Site or Services using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security.
You agree that any document, including all notices required by law or regulation including notices of cancellation or electronic information delivered through the Site by “clicking” on certain designated spaces in or relating to such document shall be deemed to be “in writing” and to have been “signed” and delivered for all purposes by you. Any record of such confirmation (including, without limitation, electronic records) shall be deemed to be “in writing.” You further agree that you shall not contest the legally binding nature, validity or enforceability of any document or confirmation based on the fact that it has been executed in the foregoing manner and expressly waive any and all rights you may have to assert such a claim. You agree to Our reasonable use of ACH and credit cards or similar electronic payment systems and ton fees associated with those systems. Finally, you agree that, unless otherwise required by law, all statements, communications, documents, notices, including insurance notices, and disclosures, including insurance notices, provided by Obie to you in connection with the Site or Services may be provided in accordance with our Agreement to Engage in Electronic Transactions.
Consent to Recording of Your Information:
By using Obie’s Services, you are expressly consenting to the recording of your personal information and the sharing of this information as set forth in these Terms and Conditions. You expressly waive any claim that by recording your personal information, whether transmitted to a third party or not, violates any applicable privacy rights under any state or federal law.
Continued Use of Information:
Even if you are no longer our customer, we may continue to retain and share your information as described in the Privacy Policy, in accordance with record retention policies or guidelines, or as required under applicable law or regulation.
2. Insurance Services; Professional Services.
You are not required to use Obie for insurance brokerage services in order to obtain an account and to use the Site. You may use the Site for free. However, if you choose to use Obie’s insurance brokerage services (“Insurance Brokerage Services”), you agree to: (i) designate Obie as your broker of record or agent of record; (ii) authorize Obie to communicate such designation as broker or agent of record to any regulator or government entity, insurance carrier, your prior insurance producer, and any other person or entity Obie determines should be advised; (iii) work exclusively with Obie for such Insurance Brokerage Services unless we have otherwise expressly agreed; and (iv) permit Obie to receive the entire amount of any commission or other form of compensation that any insurance carrier agrees to pay to Obie in connection with the provision of Insurance Brokerage Services; and (v) notify Obie in writing of any additional individual, managing member, or executive officer authorized to act on behalf of an entity with respect to all matters directly or indirectly related to any insurance issued. For further information regarding Obie’s compensation, please see our Compensation Disclosure.
In connection with your use of the Site or Services, from time to time we may agree to perform for you certain other training, configuration, onboarding, data processing and other consulting and professional services (collectively, but expressly excluding the Insurance Brokerage Services, the “Professional Services”) that are mutually agreed upon by you and us and described in a separate statement of work, order form or other written document or correspondence between you and us (each, an “SOW”). Unless otherwise expressly agreed by us in writing, our performance of any and all Professional Services will be governed by these Terms. In connection with our performance of any Professional Services, you will: (a) reasonably cooperate with us in all matters relating to the performance of the Professional Services; (b) in a timely manner, provide all of your data and materials accurately and as reasonably necessary for us to complete such Professional Services; (c) respond promptly to our requests to provide direction, information, approvals, authorizations or decisions that are reasonably necessary for us to perform such Professional Services in accordance with the SOW; and (d) perform those additional tasks and assume those additional responsibilities that are assigned to you as specified in the SOW. You accept and agree that our performance of the Professional Services is conditioned on and dependent on your timely, accurate and effective satisfaction of the foregoing responsibilities. You will pay to us all fees and charges for the performance of the Professional Services in the amounts and on the payment schedule as mutually agreed by you and us in the applicable SOW. Unless otherwise expressly agreed by us in writing, with respect to any and all fees and charges relating to our performance of any Professional Services, all purchases are final, all payment obligations are non-cancelable and all fees and charges once paid are non-refundable. If you fail to make payment when due, we reserve the right to suspend performance of any and all Professional Services unless and until such default is cured within a reasonable time period. Such fees and charges do not include (and are exclusive of) any applicable premium, sales, use, excise or value-added taxes or similar taxes, duties, customs, charges or assessments of any kind imposed by any governmental authority on any amounts payable by you to us for any Professional Services , other than taxes on our income, employees or property (“Transaction Taxes”). You will be responsible for all such Transaction Taxes. If applicable law requires withholding or deduction of such Transaction Taxes, you will separately pay us the withheld or deducted amount.
3. Intellectual Property Ownership.
This Site, all of its Content (as defined below) and the Services are the property of Obie, its licensors or other providers of such materials and are protected by United States and international copyright, patent, trade secret, trademark and other intellectual property or proprietary rights laws. You acknowledge and agree that the Site, all of its Content and the Services are provided under limited authorization and/or license, and not sold, to you. You do not acquire any ownership interest in the Site, its Content or the Services under these Terms, or any other rights thereto other than the right to access and use the Site, Content and Services solely to the extent and in the form that they are provided to you and in accordance with, and subject to all terms, conditions, and restrictions under, these Terms. When accessing and viewing the Site or Services in the form that they are provided to you over the Internet, your computer or your web browser may temporarily store or automatically cache copies of the content of the Site or Services, including without limitation the information, software, files, documents, text, photographs, images, audio and video, and the design, selection and arrangement thereof, as well as any materials accessed through or made available for use or download through the Site or Services (“Content”). You may print or download a reasonable number of copies of the Content using only the features specifically made available to you on the Site or Services for such purpose for your own personal, non-commercial use or for your internal business purposes only and not for further reproduction, publication or distribution to third parties. If we provide features enabling you to interact with other users of the Site or Services, you may take such actions as are specifically made available to you by and through such features. The Site, Services and Content (and the features and functionality thereof) may not otherwise be copied, distributed, reverse engineered, made available to third parties, modified, adapted, translated, reproduced, published, republished, publicly displayed, publicly performed or used, in whole or in part. You may not frame or utilize any other techniques to enclose, or link to, any name, trademark, service mark, logo, Content or other proprietary information (including images, text, page layout, or form) of Obie without our express written consent. These Terms permit you to use the Site and Services for your own use and/or your internal business purposes only. Modification of any Content or Services or the use of any Content or Services for any other purpose is a violation of the copyrights and other proprietary rights of Obie, its licensors or others and is prohibited. You must never delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Site or Services.
The Obie name and logo, and all related names, logos, product and service names, designs and slogans are trademarks of Obie or its affiliates or licensors. You may not use such marks without the prior written permission of Obie. All other names, logos, product and service names, designs and slogans on the Site are the trademarks of their respective owners.
If you provide to us or to any of our affiliates any suggestions, designs or ideas for the Site or Services or for enhancements or improvements to the Site or Services (collectively, “Suggestions”), we and our affiliates will be entitled to use the Suggestions without restriction. You hereby irrevocably assign to us all right, title and interest in and to the Suggestions and agree to provide us any assistance we require to document, perfect and maintain our rights in the Suggestions.
4. Restrictions on Use; User Contributions.
You may use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to: (A) use the Site or Services in any way that violates any applicable federal, state, local or international law or regulation or infringes, misappropriates or otherwise violates any intellectual property right, privacy right or other right of any person or entity; (B) use the Site or Services to impersonate or attempt to impersonate Obie, an Obie employee, another user, or any other person or entity, or otherwise to misrepresent your identity or affiliation; (C) use the Site in any manner that could disable, overburden, damage, or impair the Site or Services or interfere with any other party’s use of the Site or Services, including their ability to engage in real-time activities through the Site; (D) use any chatbot, robot, spider or other automatic device including maliciausnatrificial intelligence tools, process or means to access the Site for any purpose, including monitoring or copying any of the Content on the Site; (E) introduce any viruses, trojan horses, worms, logic bombs, artificial intelligence tools or other material that is malicious or technologically harmful or attack the Site via a denial-of-service attack or a distributed denial-of-service attack; (F) attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer or database connected to the Site; (G) remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Site, Services or Content; (H) engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site or Services or that may harm Obie or users of the Site or Services or expose them to liability; or (I) aid or assist any other person or entity in taking any of the foregoing actions.
Certain features of the Site and Services may enable you to post, submit or transmit certain data, information or materials to or through the Site or Services (“User Contributions”). By posting, submitting or transmitting User Contributions to or through the Site or Services, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for the purpose of providing the Site and Services to you. You represent and warrant that: (1) you own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns; (2) all of your User Contributions do and will comply with these Terms; and (3) all User Contributions are complete, current and accurate. You understand and acknowledge that you are responsible for any User Contributions you submit, post or transmit, and you, not Obie, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness. We have the right to (I) remove or refuse to post or transmit any User Contributions for any or no reason in our sole discretion; (II) take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates these Terms, infringes any intellectual property right or other right of any person or entity, or could create liability for Obie; (III) disclose your or your Representatives’ identity or other information about you or your Representatives to any third party who claims that material posted by you or your Representatives violates their rights, including their intellectual property rights or their right to privacy; (IV) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site or Services. Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site or Services. YOU WAIVE AND HOLD HARMLESS OBIE AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY OBIE OR ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES. However, we cannot and do not undertake to review all material before it is posted, submitted or transmitted on or through the Site or Services, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this paragraph. You agree to use the Site and Services solely for your own use and benefit or for your organization’s internal business purposes. You may not use the Site or Services for any commercial, financial or other similar purpose without the prior written consent of Obie.
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Site in breach of these Terms, or if you use the Services in breach of these Terms, your right to use the Site and Services will cease immediately and you must, at our option, return or destroy any copies of Content you have made. No right, title or interest in or to the Site, the Services or any Content is being transferred to you, and all rights not expressly granted are reserved by Obie. Any use of the Site or Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.
5. Marketing and Consent to Marketing
We may use or share your Personal Information to provide you with marketing and promotional information about our Services and related insurance products and services. If you do not wish to have your Personal Information used by us to contact you for marketing purposes, you can opt out by sending us an e-mail with your request to support@obieinsurance.com or by clicking on the “Unsubscribe” or similar link in the most recent e-mail you received from us and by following the prompts that appear. This opt-out does not apply to information provided as a result of an insurance product purchase, product service experience or other transactions (e.g., a purchase confirmation). As consideration for use of the Services, you grant Obie a non-exclusive, royalty-free, perpetual, irrevocable license and right to publicly display, share, distribute, reproduce and use your name, photo, likeness, business affiliation contact information such as email or telephone number or address or similar information throughout the world in any media solely as part of the features of the Services, including as part of Obie’s or its partner’s or contractor’s advertising or marketing.
6. Accuracy and Integrity of Information; Disclaimer of Warranties.
Although we attempt to ensure the integrity, completeness and accuracy of the Site, we make no representations, warranties or guarantees whatsoever as to the integrity, completeness or accuracy of the Site or any Content, and any reliance you place on such information is strictly at your own risk. Obie disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by anyone who may be informed of any of its Content. It is possible that the Site could include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform us so that the inaccuracy can be corrected.
YOUR USE OF THE SERVICES, THE SITE, THE CONTENT, ANY INSURANCE BROKERAGE SERVICES AND ANY PROFESSIONAL SERVICES IS AT YOUR OWN RISK. OBIE MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND REGARDING THE SERVICES, THE SITE, THE CONTENT, ANY INSURANCE BROKERAGE SERVICES OR ANY PROFESSIONAL SERVICES, ALL OF WHICH ARE PROVIDED “AS-IS,” “AS AVAILABLE” AND “WITH ALL FAULTS.”
OBIE EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT THE SITE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED. OBIE FURTHER DISCLAIMS ANY WARRANTY AS TO THE ACCURACY, RELIABILITY, ADEQUACY, COMPLETENESS OR TIMELINESS OF ANY OF THE SERVICES OR THE CONTENT ON THE SITE, AND FURTHER EXPRESSLY DISCLAIMS ANY LIABILITY RESULTING FROM OR ARISING OUT OF ANY ERRORS OR OMISSIONS IN THE SERVICES OR CONTAINED IN THE CONTENT ACCESSED ON OR THROUGH THE SITE. OBIE DOES NOT UNDERTAKE ANY OBLIGATION OR RESPONSIBILITY TO UPDATE OR AMEND ANY CONTENT OR OTHER INFORMATION PUBLISHED THROUGH THE SITE.
OBIE EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We cannot and do not guarantee or warrant that files available for downloading from the Internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, DEVICES, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR THE SITE OR TO YOUR DOWNLOADING OF ANY CONTENT POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THIS WARRANTY DISCLAIMER MAY NOT APPLY IN WHOLE OR IN PART TO YOU SOLELY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
7. Limitation of Liability.
UNDER NO CIRCUMSTANCES WILL OBIE, ITS AFFILIATES OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, REPRESENTATIVES, AGENTS, MANAGERS, OFFICERS OR DIRECTORS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OR ANY DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, BUSINESS INTERRUPTION, EMOTIONAL DISTRESS OR OTHER INTANGIBLE LOSSES, IN EACH CASE WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY, EVEN IF OBIE OR OTHERS WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES, IN EACH CASE ARISING OUT OF OR RELATING IN ANY WAY TO: (A) ANY PARTY’S USE OF, OR INABILITY TO USE, THE SITE, THE CONTENT, OR ANY SERVICES, OR ANY THIRD-PARTY SITE TO WHICH THE SITE OR THE CONTENT LINK; (B) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE; (C) THE COST OF GETTING SUBSTITUTE PRODUCTS OR SERVICES; (D) ANY DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE SITE; (E) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (F) STATEMENTS OR CONDUCT OF ANYONE ON THE SITE; (G) THE UNAUTHORIZED USE, PERFORMANCE OR NON-PERFORMANCE OF ANY THIRD-PARTY SITE; (H) ANY INJURY OR DAMAGES, WHETHER CAUSED BY THE NEGLIGENCE OF OBIE, ITS EMPLOYEES, SUBCONTRACTORS, AGENTS, THIRD-PARTY SERVICE PROVIDERS OR OTHERWISE, ARISING IN CONNECTION WITH THE SITE; (I) ANY FAILURE TO SUBMIT OR DELAY IN SUBMITTING (INCLUDING WITHOUT LIMITATION THE USE OF OR INABILITY TO USE ANY COMPONENT OF THE SITE) APPLICATIONS FOR INSURANCE PRODUCTS OR SERVICES; (J) ANY ACTIONS ASSOCIATED WITH THE SUBMISSION OR HANDLING OF AN INSURANCE CLAIM; (K) ANY ACTIONS ASSOCIATED WITH THE DELAY IN ISSUING ANY CERTIFICATE OF INSURANCE OR THE HANDLING OR TRACKING OF CERTIFICATES OF INSURANCE; OR (L) ANY OTHER MATTER ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, THE CONTENT OR THE SERVICES. WITHOUT LIMITING THE FOREGOING, IN NO EVENT WILL OBIE’S, ITS AFFILIATES’ OR THEIR RESPECTIVE LICENSORS’, SERVICE PROVIDERS’, EMPLOYEES’, REPRESENTATIVES’, AGENTS’, MANAGERS’, OFFICERS’ OR DIRECTORS’ TOTAL LIABILITY TO YOU FOR ANY AND ALL DAMAGES, LOSSES OR CAUSES OF ACTION OF ANY KIND OR NATURE WHATSOEVER (INCLUDING FOR THE AVOIDANCE OF DOUBT DIRECT DAMAGES) EXCEED IN THE AGGREGATE THE GREATER OF $500 OR THE AMOUNT OF COMMISSION, FEES OR OTHER REMUNERATION ACTUALLY EARNED BY OBIE FOR PROVIDING SERVICES TO YOU DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING THE LAST ACT OUT OF WHICH SUCH LIABILITY AROSE.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU SOLELY TO THE EXTENT PROHIBITED BY LAW.
YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, THE SERVICES OR THE CONTENT IS TO DISCONTINUE USING THE SITE OR THE SERVICES OR ACCESSING THE CONTENT, AS APPLICABLE.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU SOLELY TO THE EXTENT PROHIBITED BY LAW.
8. Limitation of Liability – Covenant Not to Sue and Waiver of Unknown Claims.
BY ACCESSING THE SITE OR USING THE SERVICES, YOU AGREE NOT TO BRING ANY LEGAL ACTION OF ANY TYPE AGAINST US OTHER THAN EXPRESSLY PERMITTED HERE AND YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, WHICH PROVIDES AS FOLLOWS:
“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE . . . RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE . . . RELEASED PARTY.”
TO THE EXTENT APPLICABLE, YOU ALSO ACKNOWLEDGE AND AGREE THAT YOU HEREBY EXPRESSLY WAIVE ANY SIMILAR RIGHTS UNDER THE LAW OF ANY OTHER STATE.
9. Indemnification.
You agree to defend, indemnify and hold harmless Obie, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, representatives, licensors, suppliers, successors, and assigns (each, an “Indemnified Party”), from and against any and all claims, suits, proceedings, actions, judgments, fines, penalties, damages, losses, expenses, demands or liabilities, including attorneys’ fees and costs, incurred by any Indemnified Party in connection with, arising out of or in any way related to: (i) your or your Representatives’ access or use of the Site, the Content or any Services; (ii) your or your Representatives’ violation or alleged violation of these Terms, including without limitation a violation or alleged violation of any applicable law; (iii) your or your Representatives’ infringement or alleged infringement of any intellectual property or other right of any other person or entity; and (iv) your or your Representatives’ use of any Third-Party Services or Third-Party Sites (each as defined below). Without limiting your indemnification obligations hereunder, Obie reserves the right to assume, at its own expense and with counsel of its choosing, the exclusive defense and control of any matter otherwise subject to indemnification by you, and you further agree that you will cooperate fully in the defense of any such claims.
10. No Legal Advice.
Any information you access on the Site or via the Services does not constitute a recommendation, advice, or complete description of any products, services, or plan.
Coverage is provided by various insurance companies and is subject to the terms and conditions contained within your specific policy. The availability of coverage under your specific policy depends on the policy language, the facts of the claim and the law of the jurisdiction governing the interpretation of the policy.
You must not rely on the information on the Site as an alternative to legal advice from an attorney nor should you delay seeking legal advice, disregard legal advice, or commence or discontinue any legal action based on the Services or Content.
11. Third-Party Services and Links.
Obie may make branded services of third-party vendors available to you to help manage your risks (“Third-Party Services”). Although these Third-Party Services may be billed through Obie, Obie assumes no liability for the Third-Party Services or any disputes associated with any Third-Party Services.
The Site may contain or Obie or its third-party service providers may provide links to other websites or resources on the Internet (“Third-Party Sites”). You acknowledge and agree that Obie is not responsible for the availability of any Third-Party Sites, and Obie does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such Third-Party Sites or for any privacy or other practices of the third parties operating those Third-Party Sites. Obie strongly encourages you to review any separate terms of use and privacy policies governing your use of any Third-Party Sites. If you decide to access any Third-Party Sites, you do so entirely at your own risk and subject to the terms and conditions of use of such Third-Party Sites.
12. Licensed Entity.
Obie Insurance Services, LLC is licensed as an insurance broker or agent in various U.S. states. The Site is not intended as a negotiation, sale or solicitation for insurance in any state or province where Obie is not licensed.
13. Applications Do Not Bind Insurance.
Submitting an application for an insurance quotation through the Site does not constitute a binder of insurance coverage, although it may be used by Obie to provide an estimate of the terms, conditions, and costs of coverage. A quotation may be subject to receipt of additional information or other conditions.
14. Benchmarking Data.
Obie uses commercially available benchmarking data. Obie makes no guarantee as to the accuracy of its benchmarking data. Moreover, this information is not a quote or an offer of coverage at a specified price.
15. No Underwriting or Claims Services.
Insurance companies decide to offer, renew, cancel or non-renew insurance coverage or otherwise provide customers with the requested insurance products. Obie does not provide any underwriting or claims services and is not responsible or liable for any resulting loss.
16. Certificates of Insurance.
Obie may obtain, review and track certificates of insurance for you. Obie does not independently verify the information in these certificates of insurance. You must not rely on the information provided by Obie as an alternative to legal advice from an attorney, nor should you delay seeking legal advice, disregard legal advice, or commence or discontinue any legal action based on such information.
You should also understand that a certificate of insurance is an informational document that evidences the existence of the policy to which it refers. It does not create any coverage or legal obligations between the insurance company and the certificate holder, nor does it confer additional insured status to a certificate holder. A certificate of insurance does not alter the terms of the parties’ underlying contract or indemnity agreement.
A certificate of insurance typically identifies the agent or broker, the insured, and the insurer providing the coverage. It also gives basic information about the policy to which it refers, including the type of insurance, the policy number, the effective and expiration dates of the policy and the liability limits. However, neither the insurance company nor the broker who issued the certificate of insurance has a duty to inform a certificate holder of inaccuracies in, or subsequent changes to, the information contained in a certificate of insurance. There is also no duty to inform the certificate holder that the policy to which the certificate refers has been cancelled or was not renewed.
To fully understand the potential coverage provided under a policy, a certificate holder should secure a copy of the insurance policy and consult with a qualified attorney.
17. Policy Summaries.
The coverage, exclusion, endorsement and other summaries provided by Obie are for general informational purposes only. They are not intended to provide legal advice, and they should not be treated as such.
Obie uses its best efforts to prepare the policy summaries, but does not guarantee their accuracy. You should review your actual policy to confirm coverage. The availability of coverage under your specific policy depends on the policy language, the facts of the claim and the law of the jurisdiction governing the interpretation of the policy.
18. No Modification of Insurance Policy or Coverage.
Unless otherwise expressly stated in writing, nothing contained on the Site or provided to you by Obie should be construed as modifying, changing or altering your policy or coverage thereunder.
19. A.M. Best Ratings.
The A.M. Best ratings for insurance companies change frequently. Contact Obie for the most current rating.
20. Access Outside the United States.
Obie is based in the State of Illinois in the United States. We provide the Site and Services for use only by persons located in the United States, and we make no claims that the Site, the Services or any Content is accessible or appropriate outside of the United States. Access to the Site or Services may not be legal by certain persons or in certain countries. If you access the Site or Services from outside the United States, you are responsible for compliance with foreign and local laws. Obie does not provide insurance brokerage or other services to governments, governmental agencies, businesses, individuals, other groups, or any of their agents that are subject to U.S. trade sanctions. By using the Site or Services, you represent and warrant that you are not subject to any U.S. trade sanctions.
21. Governing Law.
The laws of the State of Delaware, excluding the conflicts of law principles thereof, will apply to any disputes arising out of or in any way related to these Terms, the Additional Terms, the Site or the Services. You acknowledge that these Terms may evidence a transaction involving interstate commerce. Notwithstanding the foregoing, any arbitration conducted pursuant to these Terms shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16).
You agree to submit to the personal jurisdiction of the federal and state courts located in Cook County, Illinois for any actions for which Obie retains the right to seek injunctive or other equitable relief to prevent the actual or threatened infringement, misappropriation or violation of its copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in Section 23 below, including any provisional relief required to prevent irreparable harm. You further agree that Cook County, Illinois is the proper forum for any appeal of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable, and you agree that any such proceedings shall be instituted exclusively in the federal or state courts of Cook County, Illinois.
22. Informal Dispute Resolution
For any dispute with Obie, you agree to first contact us at legal@obieinsurance.com and to attempt to resolve the dispute with us informally. In the unlikely event that we are not able to resolve the dispute after 60 days, you agree that any and all disputes, claims or controversies arising out of or relating to these Terms, the Additional Terms, the Site, the Services, any Insurance Brokerage Services or any Professional Services shall be submitted to JAMS, or its successor, for mediation, and if the matter is not resolved through mediation, then it shall be submitted to JAMS, or its successor, for final and binding arbitration pursuant to Section 23 below.
Either you, following the expiration of the 60-day period above, or Obie, at any time, may commence mediation by providing to JAMS and the other party a written request for mediation, setting forth the subject of the dispute and the relief requested. You must cooperate with JAMS and Obie in good faith in selecting a mediator from the JAMS panel of neutrals and in scheduling the mediation proceedings. You agree that you will participate in the mediation in good faith, and you agree to split equally with Obie the cost of any such mediation.
All offers, promises, conduct and statements, whether oral or written, made in the course of the mediation by any of the parties, their agents, employees, experts and attorneys, and by the mediator or any JAMS employees, are confidential, privileged and inadmissible for any purpose, including impeachment, in any arbitration or other proceeding involving the parties, provided that evidence that is otherwise admissible or discoverable shall not be rendered inadmissible or non-discoverable as a result of its use in the mediation.
23. Arbitration
READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM OBIE.
If any dispute between you and Obie is not resolved by informal negotiations or mediation, then the matter will proceed to arbitration as set forth below.
Any dispute, claim or controversy arising out of or relating to these Terms or the Additional Terms, including the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, or arising out of or related to your use of the Site, Services, Content, Insurance Brokerage Services or Professional Services (collectively, “Disputes”) shall, in each case, be determined by confidential, binding arbitration in Chicago, unless otherwise agreed by Obie. The arbitration shall be administered by JAMS pursuant to either its Comprehensive Arbitration Rules and Procedures or Streamlined Arbitration Rules and Procedures depending upon the amount of the damages claimed, excluding attorneys’ fees. Judgment on the arbitration award may be entered in any court having jurisdiction. Except as may be required by law, neither you nor Obie nor any arbitrators may disclose the existence, content or results of any Dispute or any arbitration hereunder without the prior written consent of both parties, unless to protect or pursue a legal right. The procedures set forth in Section 22 and this Section 23 are the exclusive means for resolving any and all Disputes, and neither party may initiate or maintain any proceeding in any court or similar tribunal relating to any Dispute; provided, however, that this clause shall not preclude either you or Obie from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction; and provided, further, that nothing in this paragraph shall prevent Obie from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, intellectual property rights or other proprietary rights.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Site, the Services, the Terms or Additional Terms must be filed within one (1) year after such claim or cause of action arose.
If any action at law or in equity is necessary to enforce these Terms, the prevailing party will be entitled to reasonable fees of attorneys, accountants and other professionals, and costs and expenses in addition to any other relief to which such prevailing party may be entitled.This agreement to arbitrate may be enforced by the parties to these Terms and their permitted successors and assigns, and shall survive the termination or breach of these Terms.
24. No Class Actions.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY AND ALL DISPUTES, CLAIMS AND CAUSES OF ACTION YOU MAKE AGAINST OBIE ARISING OUT OF, IN CONNECTION WITH OR IN ANY WAY RELATED TO THE SITE, SERVICES, CONTENT, INSURANCE BROKERAGE SERVICES OR PROFESSIONAL SERVICES WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS OBIE AGREES OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS.
YOU FURTHER AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND OBIE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE ACTION.
Notwithstanding anything to the contrary in the foregoing, no party shall be precluded from bringing an individual claim in small claims court only, to the extent the applicable claim is within the jurisdictional limits of such court. The parties hereby agree to bring any such claim exclusively in the courts of the State of Illinois located in Cook County, Illinois, and you and Obie hereby irrevocably submit to the exclusive jurisdiction of such courts in any such claim.
25. Entire Agreements; No Waiver; Severability.
The Terms and Additional Terms (and any terms which are incorporated by reference herein or hereinafter implemented) constitute the entire agreement between you and Obie in connection with your use of the Site, Services, Insurance Brokerage Services and Professional Services. The titles contained in the Terms are inserted only as a matter of convenience and have no legal or contractual effect. You agree that the Terms will not be construed against Obie by virtue of having drafted them.
The failure of Obie to enforce any of its rights or to act with respect to a breach of the Terms by you or others does not constitute a waiver of any such rights and will not limit Obie’s rights with respect to such breach or any subsequent breaches. No waiver by Obie of any of the provisions of these Terms will be of any force or effect unless made in writing and signed by a duly authorized officer of Obie.
In the event that any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
26. Contact Us
You may contact us by sending an email to legal@obieinsurance.com or by mailing us at:
Obie Insurance Services, LLC
Attn.: Legal Department
167 N. Green St. Suite 1360
Chicago, IL 60607
27. Modification of Terms
Obie reserves the right to change these Terms from time to time and at its sole discretion. Thus, you should periodically visit this page to review the current Terms so you are aware of any such revisions to which you are bound. Your continued use of the Site, Services, Insurance Brokerage Services or Professional Services following the posting of revised Terms means that you accept and agree to the changes. The last time these Terms were revised is set forth below.
28. Refund Policy
Please refer to your policy documents for your specific cancellation and refund policy and procedure. We endeavor to provide refunds within 30 days, but that it may extend beyond that due to external carrier dependencies.
29. Disclosure and Consent to Software Tools and Sharing of Information
We may use Artificial Intelligence tools and biometric tools in providing Services We may also use tracking software or session replay software in providing Services. By using Obie’s Services, you are expressly consenting to the recording of your personal information and the sharing of this information and You expressly waive any claim that by recording your personal information or sharing information whether transmitted to a third party or not,or use of these or similar software tools violates any applicable state or federal law.
30. Additional Important Disclaimers Relating to Use of Policy Proof Platform
The Policy Proof Service is a communications, information and workflow management facilitation tool that enables communications and the exchange of information between property managers and property owners. We do not take part in the interaction between property managers and property owners. We are not responsible for such interactions. You are solely responsible for such interactions. Our business is solely the provision of the Site and Services and information as made available to registered users of the Site and Services (as well as any Insurance Brokerage Services or Professional Services that you have specifically engaged us to perform). We are not a party to any relationship or contract between property managers and property owners, except for our role as a limited authorized agent acting on behalf of the applicable property owners who use our Site and Services for the purpose of transmitting insurance policy-related and other information to property managers on behalf of and at the direction of the applicable property owners.
When responding to property managers’ requests for insurance policy-related information through the Site and Services, property owners or their Representatives may input and submit to property managers certain summary information and documentation in regards to the property owners’ insurance policies. We do not undertake or covenant to monitor, track, confirm, vet or verify the scope or existence of any insurance coverages or any other insurance policy-related information or documentation submitted to the Site or Services by property owners or their Representatives, on behalf of any property managers, on behalf of their Representatives or on behalf of any other person or entity. We cannot and do not control, we are not responsible for, and we do not make or give any representations, warranties or guarantees in any way regarding or relating to the quality, timing, availability, suitability, reliability, existence, legality, legitimacy, truth, timliness, completeness or accuracy of the scope or existence of any insurance coverages or any insurance policy-related information or documentation submitted to the Site or Services by property owners or their Representatives. You acknowledge and agree that you are responsible (and we are not responsible) for monitoring, tracking, confirming, vetting and verifying the scope and existence of any and all insurance coverages as well as any and all insurance policy-related information or documentation submitted to the Site or Services by property owners or their Representatives.
IN CONNECTION WITH YOUR USE OF THE POLICY PROOF SERVICE, YOU ACKNOWLEDGE AND AGREE THAT OBIE, ITS AFFILIATES AND THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, REPRESENTATIVES AGENTS, MANAGERS, OFFICERS AND DIRECTORS ARE NOT AND WILL NOT BE LIABLE TO YOU, YOUR REPRESENTATIVES OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES, LOSSES OR CAUSES OF ACTION OF ANY KIND OR NATURE WHATSOEVER (INCLUDING FOR THE AVOIDANCE OF DOUBT ANY DIRECT DAMAGES) IN ANY WAY ARISING FROM OR RELATING TO (A) ANY INSURANCE POLICY-RELATED INFORMATION OR DOCUMENTATION SUBMITTED TO THE SITE OR SERVICES BY PROPERTY OWNERS OR THEIR REPRESENTATIVES, (B) ANY LAPSE OR CANCELLATION OF ANY INSURANCE POLICIES THAT HAVE OCCURRED (WITH OR WITHOUT NOTICE TO YOU), (C) LIMITATIONS, RESTRICTIONS OR GAPS IN INSURANCE POLICY COVERAGE, OR (D) THE FAILURE OF ANY PROPERTY MANAGER TO BE LISTED AS AN ADDITIONAL INSURED UNDER ANY PARTICULAR POLICY OF INSURANCE OR TO OTHERWISE BE COVERED OR INSURED IN ANY MANNER.
Revision Date: January 11, 2024
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